In April 2024, the team at Expert Trucks Exporting traveled from Ireland to Zambia for a two-week visit to Lusaka and Ndola.
The trip aimed to strengthen relationships with existing customers and foster new connections in the Zambian market, focusing on selling Euro 5 and Euro 6 Volvo trucks.
This visit provided a valuable opportunity to meet longstanding clients who have expanded their fleets with our trucks over the years.
It was rewarding to see our vehicles in action with various Zambian hauliers, affirming the reliability and performance that we prioritize in exports worldwide.
Alongside reconnecting with current customers, we also engaged with new clients keen to grow their fleets.
These meetings deepened our understanding of the Zambian haulage sector’s specific needs, allowing us to tailor our inventory to better serve this market. This proactive approach to customer engagement remains central to our service strategy.
Our interactions with local hauliers highlighted the unique features and capabilities Zambian clients prioritize in a truck, including durability suited to regional road conditions and workloads.
Recognizing these country-specific requirements is crucial, as performance expectations vary greatly from Ireland’s context due to differences in workload, road conditions, and climate.
In Ndola, we spent four days meeting with new customers, further expanding our network and insights in Zambia.
We dedicated our final days to exploring Lusaka’s communities and local attractions, enriching our appreciation of Zambian culture and the environment where our trucks operate.